no mail "your mailbox is over size limit"
Dear all,
following environment:
exchange 2003 SP2 wiht all patches and office/outlook 2010.
under outlook 2003, when the mailbox arrived the limit, a mail is coming up with the actually size (like set in ESM or in AD)...under office/outlook 2010 no message will come...is this an exchange prob or an outlook prob?...is a workaround possible?
regards
richard
August 5th, 2011 1:37pm
It sounds like mail quota is set by the Exchange admin is causing the problem, if you are unable to increase space you will need to delete
some of your items you do not need in your inbox, Outbox, Sent items etc.
ocdOz Casey, Dedeal MCITP (EMA), MCITP (EA), MCITP (SA)
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August 5th, 2011 3:07pm
Hi
It is outlook 2010 design problem.
Please go to http://www.microsoft.com/officeupdatecenter and download and install the June Cumulative Update for
Outlook 2010. Then your outlook file reaches quota, the Mailbox cleanup wizard will appear.
Direct link: http://support.microsoft.com/kb/2544027
If you don’t like this way, you can turn on quota in outlook 2010. You can read this
article.
August 8th, 2011 9:06am
Hi,
It is an Exchange problem and generally occurs when the size of Mailbox has reached to its maximum storage capacity, configured by the Server administrator. If you are a Exchange Server administrator, you can resolve the issue using some steps. You can try
the following methods:
1) Increase the size of Mailbox if possible.
2) Delete the old and data that have no use from the respective mailbox.
3) Go for offline defragmentation
Read this article to get more help: http://www.msexchange.org/tutorials/explaining-database-size-limit-changes-exchange-2003-service-pack-2.html
Other solution: You can also resolve this issue with MS Outlook. Check whether the option "Leave a copy of messages on the server" is activated or not in Your MS Outlook. If yes, try to deactivate it.
To dactivate this option, just follow these steps:
1) Open your MS Outlook,
2) Go to File and then click on Account Settings
3) Select the account for which you are getting this message.
4) Choose “Change…” and then click on More Settings
5) Select Advanced tab from the dilogue box that appears on your screen.
6) Uncheck the box “Leave a copy of messages on the server’ in Delivery option.
7) Now click “OK” and then “Next”>”Finish”>
8) Close
Hopes this help.
Regards,
Ricky
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August 9th, 2011 9:02pm
Hi Richard,
As mentionned by Casey, Terence and Ricky, I think it's mail quota.
But instead of deleting old mail (that you sometimes need)I suggest you to think of your archive policy. You can set on outlook AutoArchive in a .pst file or make your own archive by creating .pst file.
Hope this will help.
August 10th, 2011 8:54am
thx 2 all...;)...specially terence...;)
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August 18th, 2011 12:15pm